Bill Correction
Bijli ka bill galat ya zyada aaya hai? CCMS portal, LESCO toll free number aur office complaint ka pura tarika janein — Bill Correction guide 2025.
Bijli Ka Bill Galat Aaya? — Bill Correction Ka Mukammal Tarika 2025
Kya aapka is baar ka bijli ka bill dekh kar aankhen phail gayi? Kya meter reading galat hai ya bill itna zyada aaya hai ke samajh nahi aa raha? Toh ghabrain bilkul nahi — aap akele nahi hain. Pakistan mein lakhon log har mahine galat bijli bills ka samna karte hain.
Is article mein hum aapko bill correction ka bilkul aasaan aur mukammal tarika batayenge — chahe aap online complaint karna chahein ya office ja kar masla hal karna chahein.
Bijli Ka Bill Galat Kyun Aata Hai?
Pehle yeh samajhna zaroori hai ke bill galat kyun aaya — kyunke masle ki wajah se hi hal ka raasta pata chalta hai.
Aam Wajuhaat:
- Estimated Bill — Jab meter reader nahi aata toh company andaze se bill banati hai
- Meter Kharaab — Meter tez chal raha ho toh reading zyada show hoti hai
- Ghalat Tariff Category — Gharelu connection par commercial rate laga diya gaya
- Pichla Baqaya — Purana amount is baar ke bill mein jod diya gaya
- Galat Tax ya Surcharge — Koi extra amount galat add hua
- Naye Connection ki Galat Reading — Shuruaati reading galat record ki gayi
Bill Correction Ke 3 Aam Tarike
1. Online Complaint — CCMS Portal (Sab Se Aasaan)
Ghar baithe bijli ki complaint karne ka sarkari tarika hai CCMS (Customer Complaint Management System). Yeh portal PITC (Pakistan Information Technology Company) chalaata hai aur tamam bijli companies (LESCO, FESCO, MEPCO, PESCO waghera) ki shikayaat yahan darj hoti hain.
Online Complaint Link: https://ccms.pitc.com.pk/complaint
Step-by-Step Tarika:
Step 1 — Portal Kholein ccms.pitc.com.pk par jayein aur “New Complaint” ka option chunein.
Step 2 — DISCO Chunein Apni area ki bijli company select karein. Misal ke tor par Lahore walon ke liye LESCO, Faisalabad walon ke liye FESCO.
Step 3 — Apni Maloomat Bharein Consumer Number (jo aapke bill par likha hota hai), apna naam, mobile number aur email address darj karein.
Step 4 — Shikayat Ki Tafseelaat Likhein Bill mein kya galti hai, woh clearly likhein. Bill number, mahina aur amount bhi zaroor mention karein.
Step 5 — Submit Karein Submit karne ke baad aapko ek Tracking Number milega — ise sambhal kar rakhein. Isi se aap baad mein apni complaint ka status check kar sakte hain.
2. Toll Free Number Par Call Karein
Agar online complaint ka tarika mushkil lage toh seedha call karein:
| Company | Number | Timing |
|---|---|---|
| LESCO Toll Free | 111-000-118 | 24/7 |
| LESCO Central Cell | 042-99205461-2 | Daftar Waqt |
| LESCO Mobile | 0370-4990888 | 24/7 |
LESCO ki complaint ke bare mein aur maloomat ke liye yeh guide bhi dekh sakte hain: LESCO Complaint Guide — lescoebillcheck.pk
3. Customer Service Centre Ya SDO Office Jayein
Agar phone ya online se masla hal nahi hua toh apne qareeb ke Customer Service Centre par jayein. Saath yeh cheezein le jayein:
- Pichhle 3 mahine ke purane bills
- Shnaakhti card ki copy (CNIC)
- Connection ki milkiyati document ya rent agreement
- Tahriri darkhwast (agar ho sake)
Agar centre se baat na bane toh SDO (Sub Divisional Officer) ya XEN (Executive Engineer) se milaqat karein aur apni shikayat seedha unhe dein.
Zaroori Baat — Bill Rokaien Nahi!
Bahut log yeh sochte hain ke shikayat chal rahi hai toh bill nahi bharein ge. Yeh galat hai.
Jab tak aapki complaint hal nahi hoti, tab tak minimum ya estimated amount ada karte rahein. Agar aapne payment nahi ki toh:
- Aapki bijli line kat sakti hai
- Late payment surcharge lag sakta hai
- Dobara connection mein time lagta hai
Fark baad mein ya toh agle bill mein adjust ho jaata hai ya company refund karti hai.
LESCO Complaint — Social Media Se Bhi Raabtaa Karein
Aaj kal bahut si bijli companies social media par bhi active hain. Aap is Instagram post par bhi apni shikayat ya sawaal comment kar sakte hain:
Instagram Raabtaa: instagram.com/p/DAfgmuwsyY4
Bill Correction Mein Kitna Waqt Lagta Hai?
- Online CCMS Complaint: 7 se 15 kaam ke din
- Office Complaint: 15 se 30 din tak
- Tariff Correction: Zyada waqt lag sakta hai — SDO approval ki zaroorat hoti hai
Aksar Poochhe Jane Wale Sawalaat (FAQs)
Q: Estimated Bill aaya hai, kya karna chahiye? A: Agle mahine meter reader khud ayega aur actual reading par bill theek ho jaayega. Agar lagatar estimated bills aa rahe hain toh CCMS par complaint darj karwaayein.
Q: Tariff category galat hai — kya karna chahiye? A: Foran SDO office jayein aur tariff correction ki tahriri darkhwast dein. Gharelu consumer ko commercial rate par bill nahi aana chahiye.
Q: CCMS tracking number kho gaya? A: CCMS website par apna Consumer Number dal kar complaint dobara talaash kar sakte hain, ya toll free number par call karein.
Q: Bill correction ka koi charge hota hai? A: Nahi, bill correction bilkul free service hai. Koi aapko paise maange toh complaint darj karwayein.
Mukhtasar — Kya Karna Chahiye?
- Pehle bill dhyan se check karein — consumer number, reading, tariff category
- CCMS portal par online complaint darj karein — ccms.pitc.com.pk/complaint
- Tracking number sambhal kar rakhein
- Bill ka minimum amount pay karte rahein
- 7-15 din mein jawab nahi aaya toh toll free 111-000-118 par call karein
Umeed hai yeh guide aapke kaam aayi. Agar aapka koi sawaal hai toh neeche comment mein zaroor poochhein.